First of all, our customers should make note that any purchase made on Tickethold is final and could not be exchanged. And as your order is confirmed by phone or by email, then you won't be able to suspend or change the date. Once confirmed, then your credit card will be charged of the ticket prices as it is shown plus the shipping charges.
We could not accept any exchanges or any cancellations or offer any refunds only when an event is cancelled, then we'll refund the ticket price but not the shipping and handling fees. Though, we keep to ourselves the right to change your order equivalent for the same event if your tickets ordered are not available for the date you ordered them for.
We exhort our customers to keep their tickets safe because, as mentioned above, tickets are unchangeable in case of lost or steal.
You won't be able to order any tickets on Tickethold unless you agree to these terms, so please read carefully them before making any order on our website. So, when you order tickets on our website, then you've agreed to these terms and conditions.
The delivery of your order necessitates a signature from our customers, and if you have any questions regarding the delivery service feel free to contact us. But, make sure that we are not responsible for any late in receiving your order if you provide wrong shipment address.