About Tickethold

Who We Are

At Tickethold, we believe that every ticket is a gateway to a memorable experience. With over two decades in the industry, we are a trusted marketplace connecting fans to live concerts, sporting events, and theater shows—offering everything from exclusive front-row seats to affordable last-minute deals. Our independent platform puts fans first, providing transparent pricing, unparalleled service, and a secure, easy-to-use experience for every event.

Our mission: To make ticket buying simple, safe, and accessible for everyone—so you can focus on making memories, not worrying about your purchase.

Technology & Security

Tickethold is powered by the latest technology to keep your experience seamless and secure:

Interactive Seat Maps to help you choose the perfect view
AI-driven Personal Recommendations based on your interests
Dynamic Pricing Engine for the best ticket deals in real time
Mobile Ticketing & Digital Wallet Integration for instant access
Encrypted, PCI-compliant Payments to protect your personal information
Event Alerts & Custom Filters to keep you in control

Your privacy and security are our top priority—your data is never shared, and every transaction is protected from start to finish.

Our 100% Buyer Guarantee

Your purchase is backed by our industry-leading 100% Buyer Guarantee:

Authentic, Verified Tickets—guaranteed valid for entry
On-Time Delivery—tickets delivered before your event, or your money back
Full Support for Cancellations—get a fast refund or 110% credit if your event is canceled and not rescheduled
No Hidden Fees—all costs shown upfront

Every order comes with real support from our in-house team, not just automated responses.

Why Fans Choose Tickethold

Lower Fees, Better Value: Our customers routinely save money compared to other platforms—thanks to our transparent pricing and no surprise fees.
Vast Selection: Access over 100,000 live events worldwide, from sold-out headliners to hometown games.
Fan-First Service: Every customer is treated like a VIP, with real people ready to help before, during, and after your event.
Exclusive Loyalty Perks: Enjoy personalized offers, seat upgrades, and reward benefits.
Peace of Mind: Our proven track record and professional memberships mean you can trust us to deliver—every time.

Meet the Team

Ali Benmoussa – Co-Founder & CEO

Ali is a pioneer in online ticketing, with nearly 20 years of experience and a history of industry innovation. His vision for Tickethold is rooted in transparency, reliability, and putting the fan first.

Sofia Syu – Co-Founder & COO

Sofia brings her expertise in e-commerce, user experience, and business leadership to ensure Tickethold operates seamlessly. She’s dedicated to making ticket buying effortless and enjoyable for all.

Supported by a diverse team of ticketing experts, customer service professionals, and tech innovators—all committed to delivering the best experience possible.

What Fans Are Saying

“Best ticket buying experience I’ve ever had! Prices were transparent, delivery was instant, and support was genuinely helpful.”
– Jamie L., Los Angeles, CA
“Tickethold went above and beyond. My event was canceled, and my refund was processed in just 48 hours. They truly care about their customers.”
– Sara K., Miami, FL
“I needed last-minute playoff tickets and Tickethold made it easy. The mobile tickets arrived instantly and support was with me every step.”
– Daniel P., New York, NY

Ready for your next event? Discover why fans trust Tickethold. Your experience, protected and guaranteed.

Questions? Our dedicated U.S.-based support team is available by phone, email, and live chat—7 days a week.